Landgoed Huize Bergen
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Privacy Statement

At Landgoed Huize Bergen we respect the privacy of our guests and website users. To protect your privacy, we ensure that the personal data you entrust to us is kept confidential and secure.

We use your data to make it fast and easy for you to arrange a booking, request a quotation and contact us. We also use your data to provide the services you require during and after your stay. We only use your data for commercial purposes, such as newsletters, with your consent.

We share your personal data with partners that help us provide the services you require. We never make your data available to third parties for commercial purposes.

What data do we collect and how do we use it?

To make it fast and easy for you to arrange a booking, request a quotation and contact us, and to provide the services you require during and after your stay, we collect the following personal data:

Contact details: Name, (email) address, phone number and company name.

We use your contact details to contact you regarding a quotation and to provide the services you require.

If you have given us your explicit consent, we also use this data for commercial purposes, such as newsletters. At the bottom of each email we send there are links that enable you to change your contact details and unsubscribe.

Payment details: Payment card and bank details.

We use your payment details to complete your booking and generate an invoice.

Demographic data: Gender, date of birth, nationality and preferred language.

We use your demographic data to provide you with the best possible service and to make your stay as enjoyable as possible. We may use demographic data to clarify and achieve our business objectives.

Personal preferences and needs: Dietary requirements and physical disabilities.

We only collect this data if you choose to provide it, or if it is passed on to us by your travel or booking agent. We use it to provide you with the best possible service.

Business information: Including company and employee contact details.

We use this data to do business with you.

Security camera images and video: Outside and in the public areas of the hotel.

We use this data purely to ensure the security of our guests and employees.

Other information you choose to provide
We collect data that you post online, send or provide, such as a review of our accommodation, and data you choose to provide when booking, such as dietary requirements and physical disabilities. This may also include information provided in job applications.

In short:

- Our data protection protocols comply with all relevant European laws.  
- We use the data we collect to improve our website and services.
- We never share your data with, or sell it to, third parties without your explicit consent.
- We share your data with our business partners (see Partners and hotel services).
- We share your data in order to comply with our legal obligations. 
- We only store your data for as long as is legally required.
- We destroy digital and printed information so it cannot be reconstructed.

Partners and hotel services

We may disclose your personal data to third parties that help us provide our services. These third parties only use your personal data on behalf of Landgoed Huize Bergen.

These third parties include Hoteliers.com, which helps us process online bookings, CreativeCreation, which helps us process contact forms submitted through our website, Mailchimp, which helps us send newsletters with your consent, and Drukwerkservice, which helps us send postcards to business contacts.

We also disclose your personal data to external (hotel) service providers to provide services you have requested, such as taxi, restaurant and ticket booking services.

In disclosing personal data to third parties, Landgoed Huize Bergen complies with the relevant privacy laws and only discloses data to partners that also comply with these laws.

Landgoed Huize Bergen will never share your personal data with third parties for commercial purposes without your consent.

Children under 18

We never knowingly collect data provided by children under 18. As a parent or legal guardian, you should not allow your child to submit their personal information without your permission.

Cookies

The Landgoed Huize Bergen website only uses cookies to improve website performance. Data on the use of the website is used to process requests and analyse user behaviour in order to offer a better service. The data collected by cookies is anonymous.

Landgoed Huize Bergen uses the following cookies (among others):

- Google Analytics to track website statistics
- The Facebook Tracking pixel to improve Facebook advertising performance

If you do not want cookies to be installed on your device, you can disable cookies in your browser. You can find out how to do this in the Help function of your browser. However, some websites (including ours) may not work properly if cookies are disabled in your browser.

 

 

 

Rectification and erasure of personal data 

If you wish to view the personal data we hold about you, please send a request together with a copy of a valid identity document to the following address.

If your data is inaccurate, or if you object to the processing of your data by Landgoed Huize Bergen, you can ask Landgoed Huize Bergen to correct, complete, erase or block the data if it is factually inaccurate, incomplete or irrelevant, or if the processing of the data is in breach of a statutory regulation. Please send your request to the following address.

To withdraw your consent to the use of your personal data for marketing purposes, please let us know by sending an email to info@huizebergen.nl.

Changes in this privacy policy

Landgoed Huize Bergen reserves the right to change this privacy policy. Please check this privacy policy regularly for modifications and updates.

Questions and feedback

We regularly assess our compliance with this privacy policy. If you have any questions regarding our privacy policy, please contact us at:

Landgoed Huize Bergen

Glorieuxlaan 1
5261 SG Vught, NL
+31 (0)73 658 04 00
info@huizebergen.nl
 

Version: 16 May 2018